Scheduling your fingerprint session with IdentoGO
All initial applicants must complete a fingerprint session unless they have been fingerprinted for a different Texas State Board of Pharmacy (TSBP) application within the last 36 months.
Important information regarding the fingerprinting process:
- Do NOT schedule your fingerprint session without the TSBP service code.
- The service code must be used in order for TSBP to obtain the results.
- The service code is embedded in the link provided in the automatic email.
(Applicants who provided a Texas Address)
Once an application is submitted online, an email is automatically sent to the email address associated with the applicant’s Online Licensing System Profile (i.e., the email you used to log in and submit the application). This email contains the instructions and the link to schedule your Fingerprint Session with the state-approved vendor. There is a separate fee for fingerprints charged by the vendor. This fee is less than $50.00.
If you have submitted an application and did not receive an email, contact the Board at firstname.lastname@example.org with your full name, type of license/registration applied for, and your entity number, if applicable.
Once you have successfully completed your Fingerprint Session, allow up to 10 business days for the results to be received by the Board.
WARNING: FAILURE TO USE THE TSBP SERVICE CODE FOR FINGERPRINTING WILL RESULT IN THE FINGERPRINTS NOT BEING SENT TO TSBP. IF THIS OCCURS, THE APPLICANT WILL HAVE TO RESCHEUDLE THE FINGERPRINT SESSION AND PAY ADDITIONAL FEES.
If the link does not take you directly to the Texas State Board of Pharmacy IdentoGO page or if you are asked for the service code, email email@example.com with your full name, type of license/registration applied for, and your entity number, if applicable.
Out of State Applicants
(Applicants who provided an address outside of Texas)
Applicants who have listed an address outside of Texas will be mailed a Fingerprint Packet and instructions since the vendor may not have a digital scan location in their area. This Fingerprint Packet is automatically mailed to the address listed on the application. Allow four (4) weeks for the packet to arrive by United States Postal Service (USPS).
Once you have successfully followed the instructions for the Fingerprint Packet and submitted it, allow up to Four (4) Weeks for the results to be received by the Board.
If you have not received a fingerprint packet within four weeks, contact the Board at firstname.lastname@example.org with your full name, type of license/registration applied for, and your entity number, if applicable.