The TSBP Rules Queue is a telephone hotline available to you to discuss issues related to Texas Pharmacy Laws and Rules.  The information provided by TSBP Staff is intended only to generally inform you of the laws and rules applicable to the practice of pharmacy and to enumerate specific citations that may apply to your questions.

Your name, TSBP license number, and email address is requested with each call to ensure the best customer service experience for contact with the Rules Queue Line. Your information is not used by TSBP for purposes other than customer service.

Phone: (512) 305-8070
TSBP Rules Queue Line Hours of Operation:
Hours of Operation Day of the Week
Mornings (8:30am to 11:30am) Monday through Friday
Afternoons (1:00pm to 4:00pm) Monday, Tuesday, Thursday and Friday

The TSBP Rules Queue does not serve to substitute for legal advice, to interpret rule provisions, or to provide an official statement of TSBP on any matter.  If we are unable to immediately answer your question pertaining to Texas Pharmacy Law or Board Rules, then we will research the question and get back to you within one business day.  If you have further questions about legal interpretations relating to your specific circumstances, you may want to consider seeking the advice of your own attorney.  Additionally, TSBP Staff cannot provide medical advice.  If you have questions regarding your medication (side effects, directions, etc.), please consult your pharmacist.

TSBP Rules Queue Line Staff - Every member of the TSBP Rules Queue Line has undergone a structured training program to guide pharmacists and the general public to applicable laws and rules.