CONTACT INFORMATION

Texas State Board of Pharmacy
William P. Hobby Building, Suite 3-500
333 Guadalupe Street
Austin, Texas 78701

The Hobby Building entrance is at the front of the building facing the corner of 4th Street and Guadalupe Street.  Upon entering the building you must check in at the Security Desk where you will be issued a visitor’s badge and directed to the Pharmacy Board’s office.

TELEPHONE:  512 305-8000

FAX:  512 305-8082

GENERAL INFORMATION - general_info@pharmacy.texas.gov

PRESS/MEDIA REQUEST

Telephone: 512 305-8026
Email: press@pharmacy.texas.gov


PRESCRIPTION MONITORING PROGRAM (PMP)

The following link connects to the PMP webpage containing information concerning the ordering of prescription forms, instructions on submitting data, and links to additional information.
TexasPMP

PMP Queue Line – 512 305-8050
(Available from 8:30 a.m. until 11:30 a.m. and 1:00 p.m. until 4:00 p.m., Monday-Friday)

Email:texaspmp@pharmacy.texas.gov


PHARMACY LAW

The following link connects to the Pharmacy Laws & Rules (Law Book) webpage where answers to questions can be found. 
Texas Pharmacy Laws and Regulations

Rules Queue Line – 512 305-8070
(Available from 8:30 a.m. until 11:30 a.m. and 1:00 p.m. until 4:00 p.m., Monday-Friday)

Email: rxlaw@pharmacy.texas.gov


CHANGE OF ADDRESS OR EMPLOYMENT

The following link connects to the webpage with information concerning: Change of Address, Change of Employment, and Pharmacy Employment Changes.
Address/Employment Changes

OPEN RECORDS
(Public Information Requests and Written License/Registration Verifications)

Fax: 512 305-6778
Email: openrecords@pharmacy.texas.gov

 

LICENSING

FAX: 512 305-8075

Email TSBP licensing staff by selecting the appropriate email below. Include your name, license number if applicable, current mailing address and phone number in your e-mail.  It may take
up to ten (10) business days to receive a reply to email.

Applications

Pharmacy (Facility) - pharmacies@pharmacy.texas.gov

Pharmacist (Examination, Reciprocity, Wall Certificates) - exam@pharmacy.texas.gov

Pharmacist (Retakes, Relicensure, ADA, Military)grades@pharmacy.texas.gov

Pharmacist Intern - intern@pharmacy.texas.gov

Pharmacy Technicians & Trainee - tech@pharmacy.texas.gov

Renewals

Pharmacy (Facility) - phcyrenewals@pharmacy.texas.gov

Pharmacist - license@pharmacy.texas.gov

Pharmacy Technician - techrenewals@pharmacy.texas.gov

PRECEPTOR INQUIRIES - preceptor@pharmacy.texas.gov


ONLINE TECHNICAL ASSISTANCE

The following link connects to the webpage for technical support concerning “Logging in Issues”.
Technical Support


COMPLIANCE

Continuing Education Program - educationcoordinator@pharmacy.texas.gov

Continuing Education Audit Information - ceauditinfo@pharmacy.texas.gov

Tech Check Tech - techchecktech@pharmacy.texas.gov

Rural Hospitals - ruralhospitals@pharmacy.texas.gov

Drug Therapy Management - DTM@pharmacy.texas.gov


HOW TO FILE A COMPLAINT

The following link connects to the webpage where answers to questions concerning filing a complaint and how the complaint process works can be found. 
Complaint Process


CUSTOMER SERVICE SURVEY

TSBP is committed to providing exceptional customer service and your views are appreciated. Please use the link below to connect to the Pharmacy Board’s Customer Service Survey.
Customer Survey

CUSTOMER RELATIONS REPRESENTATIVE

Telephone: 512 305-8026
Email: customerservice@pharmacy.texas.gov