Update Your Address


Before you begin, make sure you have your user name and password to login to the online portal.

Step 1

Login with User ID (email) and Password through the Online Licensing System.

Step 2

Your license number is located on the right hand side of the page. If you do not see your registration, click link titled “add license to registration” under “Additional Activities” and follow the instructions.

If you get an error message that reads “Entity already exists under another user ID”, this means your license is associated with another login or email address. Email licensinghelp@hpc.state.tx.us with subject line “ENTITY ALREADY EXISTS”. In the body of the email include:

    Full Name,
    License Number,
    and email address that you want your license(s) to be under.

NOTE: it may take up to 48 hours to receive a response.

Step 3

Click on the license/registration number to reveal the link titled "Change of Address". You must enter both a public address and a mailing address. Your mailing address should be a location where you actually receive mail. Enter all required fields. Your public address and mailing address may be identical; you would just need to enter in the same address in each of the required fields. Changes will show on the License and Verification page the following day.

If you are having trouble changing your information online after following the instructions, email us at mailing@pharmacy.texas.gov.