The TSBP Rules Queue is a telephone hotline available to you to discuss issues related to Texas Pharmacy Laws and Rules.  The information provided by TSBP Staff is intended only to generally inform you of the laws and rules applicable to the practice of pharmacy and to enumerate specific citations that may apply to your questions. 

TSBP Rules Queue Line Hours of Operation:
Monday and Tuesday:  8:30 am – 11:30 am & 1:00 pm – 4:00 pm
Wednesday:  8:30 am – 11:30 am
Thursday and Friday:  8:30 am – 11:30 am & 1:00 pm – 4:00 pm
Phone:  (512) 305-8070

The TSBP Rules Queue does not serve to substitute for legal advice, to interpret rule provisions, or to provide an official statement of TSBP on any matter.  If we are unable to immediately answer your question pertaining to Texas Pharmacy Law or Board Rules, then we will research the question and get back to you within one business day.  If you have further questions about legal interpretations relating to your specific circumstances, you may want to consider seeking the advice of your own attorney.  Additionally, TSBP Staff cannot provide medical advice.  If you have questions regarding your medication (side effects, directions, etc.), please consult your pharmacist.

TSBP Rules Queue Line Staff

Every member of the TSBP Rules Queue Line has undergone a structured training program to guide pharmacists and the general public to applicable laws and rules. 

TSBP Rules - (current as of March 2019)

Frequently Asked Questions 

Written Response through email.  Include your name, license number if applicable, current mailing address and phone number with your e-mail.  It may take up to 10 business days to receive a reply to email. Your patience is appreciated.


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